Privacy Policy

Last Updated: 01-09-2024
At Gemdekho, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

Personal Information

When you visit our website, create an account, or make a purchase, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Account Information: Username, password, and preferences.
• Order Details: Information about the products you purchase, including order history.

 

Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

• Browsing Data: IP address, browser type, device information, and the pages you visit on our website.
• Cookies: Data collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, payments, and returns.
• Communication: To communicate with you regarding your orders, respond to inquiries, and provide customer support.
• Personalization: To customize your shopping experience and offer products and promotions tailored to your interests.
• Marketing: To send you promotional offers, newsletters, and information about new products or services (you can opt out of these communications at any time).
• Website Improvement: To analyze website usage and improve our services, website functionality, and user experience.
• Security: To protect our website and customers from fraud, unauthorized access, and other security issues.

3.How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us with payment processing, order fulfillment, website hosting, marketing, and other business operations.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.   By visiting our site, you agree to and accept the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using this site.

Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us via email at support@gemdekho.com. This Privacy Policy applies to all users of this website.